At MakeMyRyde, we are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal data. This Privacy Policy outlines the types of information we collect, how we use it, and your rights concerning your data. This policy is in compliance with WhatsApp Business, Facebook Business, and payment gateway security guidelines.

1. Information We Collect:

We may collect the following types of personal data:

  • 1. Personal Information: Name, phone number, email address, and other details provided during account registration or service bookings.
  • 2. Usage Data: Information related to your interaction with our website, app, and customer service.
  • 3. Device and Log Data: IP addresses, device type, browser details, and app activity logs.
  • 4. Communication Data: Messages, emails, and customer support inquiries.
  • 5. Payment Information: Payment details processed securely through third-party payment gateways. We do not store sensitive payment details such as credit/debit card numbers.
2. How We Use Your Information:

We use your information for the following purposes:

  • 1. Service Provision: To provide, maintain, and improve our services.
  • 2. Customer Support: To assist with inquiries and provide customer support.
  • 3. Marketing and Communication: To send promotions, updates, and transactional messages.
  • 4. Compliance and Security: To comply with legal obligations, prevent fraud, and ensure payment security.
3. Data Sharing and Third-Party Services
  • 1. We do not sell your personal information. However, we may share your data with:
  • 2. Service Providers: Payment processors, hosting providers, and communication platforms.
  • 3. Legal Authorities: When required to comply with legal obligations or to protect our rights.
  • 4. WhatsApp and Facebook: As part of service integration, ensuring compliance with their policies.
  • 5. Payment Gateways: Secure third-party payment processors to handle transactions securely.
4. WhatsApp, Facebook, and Payment Gateway Compliance

We adhere to WhatsApp and Facebook's Business guidelines, as well as payment security standards, by:

  • 1. Clearly informing users about data collection and usage.
  • 2. Obtaining explicit consent before processing personal data.
  • 3. Implementing appropriate security measures to protect user data.
  • 4. Complying with PCI-DSS standards for payment processing security.
  • 5. Allowing users to manage their data preferences.
5. User Rights and Data Control

You have the following rights regarding your personal data:

  • 1. Access & Correction: Request a copy of your data and make corrections if necessary.
  • 2. Deletion: Request the deletion of your personal data, subject to legal retention policies.
  • 3. Opt-Out: Unsubscribe from marketing communications at any time.
6. Data Security

We take your data security seriously. We have implemented stringent security measures to prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information. These measures include physical, electronic, and managerial procedures to safeguard and secure the data collected online.

7. Use of Cookies

makemyryde.com uses cookies to enhance your browsing experience. These cookies enable us to analyze traffic patterns, customize content, and provide a more personalized user experience. You can modify your browser settings to accept or decline cookies. However, please be aware that declining cookies may limit your access to certain features.

8. Third-Party Links

Our website may contain links to external websites for your convenience and reference. However, it's essential to note that we do not have control over the privacy policies and practices of these external sites. We cannot be held responsible for the protection and privacy of information you provide while visiting such sites.

9. Data Sharing

Your personal information is not sold, traded, or transferred to third parties without your consent, except as required by law or as necessary to provide you with the services you've requested.

10. Contact Us:

If you have any questions or concerns about our Privacy Policy, please contact us using the information provided on our website's Contact Us page. We value your feedback and are committed to addressing any issues promptly and effectively

Your privacy matters to us, and we are dedicated to ensuring your data is handled with care and responsibility. Thank you for choosing Makemyryde.com.

11. Changes to This Privacy Policy

We may update this policy periodically. Any significant changes will be communicated through our website or other official channels.

By using our services, you agree to the terms of this Privacy Policy.